Responsive Services

The Responsive Services Department attempts to assist with a variety of critical needs of Baltimore City residents with the ultimate goal of promoting their self-sufficiency and independence. If you are a client requesting assistance please scroll to the bottom and fill out the form.

What We Offer

Case Management

Intervention, advocacy, resource information and referral to assist toward self-sufficiency and independent living.

Children's Library

A wide variety of children’s books to take home–free!

Clothing and Toiletries

Clothing for men: Mondays and Tuesdays.  Clothing for women: Wednesdays and Thursdays.  Toiletries vary and are limited to supplies on hand.

Counseling and Pastoral Care

Sister Mary Jeanne Quinlivan, OSF, provides counseling and supportive intervention Monday through Thursday. 

Dental Care

Limited to emergency dental care such as extractions–not routine cleaning or dentures.  Referral given to Baltimore City Health Department dental clinic. 

Eviction Prevention

Limited funds to assist Baltimore City residents with a court-issued eviction notice.  One-time-only assistance.


Up to $70.00 for prescription eyeglasses–no contact lenses! 

Mail Service

Clients can set up a mailbox to use the Center’s address for U.S. Postal Service mail and for other carriers such as UPS or FedEx.

Maryland Birth Certificate

Assistance to obtain a certified birth certificate for Maryland-born clients.

MVA Identification Card

Assistance to obtain or replace a REAL-ID card from the Maryland MVA.

Phone Access

Limited use of the phone, as available, for local calls.

Prescription Assistance

Assistance to help with co-pays and non-narcotic prescription medicine. 

Pantry Food

Take-home canned goods and staple foods, from our own limited pantry or from the DSS Food Program.

Client Stories

(Client Stories Coming Soon)

Client Assistance Request Form

A member of our Responsive Services Team will be in contact within 2 business days. Because of the influx of request we are expecting this could take up to 5 business days.

Fill out my online form.
Everything we do at the Franciscan Center is dependent upon generous donations from our community. The goods and services listed above are available on a first – come, first – served basis and supplies are limited. Our staff have a wealth of information about services available throughout the city. If we are unable to meet your needs, we will do our best to find another organization that can.